The Innovation Dispatch

Customer Engagement

3 articles

Abstract representation of agentic AI connecting digital networks and driving customer engagement metrics upwards in a futuristic cityscape.
Emerging Tech

Agentic AI Sparks Marketing Boom: Customer Engagement Surges

Indian customer engagement software firm MoEngage acquired San Francisco-based startup Aampe, which had grown its annual recurring revenue by 150% over the past year, according to TechCrunch .

Arjun Mehta·July 10, 2026
Introducing DIDcomms: A Clear-Eyed Look at the Virtual Phone Number Play
Data & Automation

Introducing DIDcomms: A Clear-Eyed Look at the Virtual Phone Number Play

DIDcomms is a London-based provider of UK virtual phone numbers, offering a flexible and feature-rich alternative to traditional business landlines. These services allow companies to establish a professional presence, ma…

Sponsored·June 29, 2026
Abstract visualization of millions of AI agents connecting with individual consumers, representing MoEngage's acquisition of Aampe for advanced marketing.
Future Trends

MoEngage Acquires AI Startup Aampe to Power Marketing Future

Aampe's platform already runs hundreds of millions of dedicated AI agents, processing over 200 billion decisions weekly, a scale MoEngage just acquired for tens of millions of dollars, according to be

Omar Haddad·June 24, 2026